FAQ

Bee Shopi is an online beauty and personal-care store based in Vienna, Austria. We offer a wide selection of beauty, cosmetics, skincare, haircare, fragrances, makeup, bath and body products, men's grooming products, gifts, nutricosmetics and parapharmacy products.

Yes. Bee Shopi offers delivery within Europe. Available destinations, shipping options and shipping costs are displayed during checkout.

Bee Shopi offers free delivery in Europe on orders of €40 or more.

The estimated total delivery time is: 2–7 business days.

You will receive an email with a tracking number once your order is shipped.

If your package has visible transport damage, contact Bee Shopi as soon as possible. We will issue a full refund or send a replacement, according to your choice.

Yes. Consumers have a statutory 14-day right of withdrawal under the applicable consumer protection rules. In addition, Bee Shopi offers a voluntary 30-day return policy, subject to the conditions of the applicable return policy.

To exercise your withdrawal right, you must notify Bee Shopi with a clear written statement before the end of the applicable withdrawal period.

You can contact us by email or post:

Bee Shopi
Dreyhausenstraße 16/22-22A
Wien 1140
Austria

Email: support@beeshopi.com
Tel: +436509416712